Tailor-made parcel and delivery services
Your stuff, your demands.
Use the platform to hire customized parcel and delivery service providers or buy products on your behalf and take them home.
0€
Use Mailjour
at no charge!1
From urgent deliveries to purchases on your behalf
How to take advantage of Mailjour?
Request Purchases on Your Behalf
Post a Buy&Bring request and find Providers who can buy and deliver your products from any store in the world. Use Mailjour to send gifts to your loved ones.
Request Extremely Urgent Deliveries
Need a legal document to travel from Madrid to London today? Post a Request with your specific requirements and let our matching engine find the best available carrier for you.
Take your brand-new 80-inch TV or 8-seats sofa home
Have you bought a 80-inch TV that doesn't fit in your car? Post a Request and find a Provider who can deliver it to your home.
Freedom, autonomy and a suite of tools.
What does Mailjour offer?
Flexibility
Define the maximum price you are willing to pay per delivery, the time of pickup, the delivery time, the point of pickup and much more.
Fair rates and fees
Delivery rates and fees are calculated directly by local service providers. Hire true freelancers and pay them what they deserve.
Request Purchases on Your Behalf
Request your delivery provider to purchase items on your behalf and then pay them back. This is a great way to get your groceries delivered to your home or office.
Geo-Tracking
Track your deliveries at all times with precise geolocation. Your customers will be able to follow their deliveries with a unique tracking number and tracking page.
Get in Control
Get an overview of your open deliveries, contact your providers, restrict services to specific providers and much more.
Secured, GDPR ready systems
Our data centers are located within the EU, all your Personally Identifiable Information (PII) is encrypted at rest, and data transmission is performed using double encryption.
Real people, secured parcels.
We use bank-grade identification systems to guarantee the identity of our service providers and merchants in order to minimize the probability of fraud. Our systems are regularly monitored to ensure that the people using our platform are really who they say they are.
Add-ons and extra tools
We are working on adding support for private calls with your customers, liability insurance and coverage for damages and payments through physical terminal.
We are in constant evolution
We have many features planned for the coming months and we listen carefully to our users to improve the services we offer. We are here to change things, not to impose business models or ways of working.
Frequently Asked Questions
Yes! as an individual you can use Mailjour for free. You can create your account and start using Mailjour right away.
No, we do not charge any transaction fee to individual users.
Mailjour is a platform that aims to connect providers with their customers, while giving full autonomy to providers to decide the conditions, terms and quality of the service they provide. Therefore, service providers are the guarantors and are fully responsible for the performance of the service they provide.
No, Mailjour is not a transport operator and does not offer these services directly or indirectly. We provide a technological tool to help independent and small service providers to connect with their customers, and perform their services in a professional manner.
Mailjour only mediates at no charge, when the dispute is due to a malfunction of our systems. However, we offer mediation services in any other dispute, while charging a fee to the party requesting mediation. The mediation service is limited to serve as an impartial party, evaluating documents, records and evidence provided by the parties.
We have put a lot of effort into developing a secure system, which complies with the European Union's data protection regulations. Our servers are located within the European Union, sensitive and identifying data is encrypted at rest and data transfer is double encrypted. In addition, we do not share any personal data, unless it is strictly necessary for the providers to carry out the service you are contracting.
Absolutely! You can unsubscribe whenever you want without being penalized in any way.
Didn’t find the answer you are looking for? Contact us!